Privacy Policy

Last Modified: December 2024 | Effective Date: Tue Jan 19 15:16:35 WAT 2024

Mind Colony Ltd (“EnergiEase” or “the Company”) operates the energiease.ng platform (the“Platform”). This Privacy Policy informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use the Platform. We are committed to handling your personal data in accordance with the Nigerian Data Protection Regulation (NDPR) and other applicable laws.

By using the Platform, you agree to the collection and use of information in accordance with this Privacy Policy. Unless otherwise defined in this Privacy Policy, terms used herein have the same meanings as in our Terms of Use. This Privacy Policy applies to all of our services. By accessing or using our services, or otherwise signifying your assent, you indicate that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

Content

Information Collection and Use

While using our Platform, we may ask you to provide certain personally identifiable information that can be used to contact or identify you (“Personal Information”). Personal Information may include, but is not limited to, your name, email address, phone number, and postal address.

Log Data

When you access the Platform via a mobile device or web browser, we may collect information automatically, including but not limited to: the type of device you use, unique device identifiers, IP address, browser type and version, operating system and version, and certain usage statistics (“Log Data”). We may use third-party analytics tools (e.g., Google Analytics) to help us improve our Platform. These third parties have their own privacy policies for how they use such information.

Location Information

With your permission, we may use and store information about your location to provide certain features of our Platform, or to improve and customize the Platform. You can enable or disable location services anytime through your device settings.

What Information Do We Collect?

We may collect business and financial information if you are opening an account on our Platform, including business name, tax identification number, address, and bank details. We may also require identifying information from the beneficial owners or authorized representatives of a business, including name, address, date of birth, National Identification Number (NIN), and verification documents (e.g., driver’s license, international passport).

We collect data about how you use the Platform, including your actions, communications, and any content you upload. Under the NDPR, we ensure that such information is processed lawfully, fairly, and transparently, and only for the specified and legitimate purposes described in this Privacy Policy.

The Purpose for Which We Use Your Data

We use your personal information for the following purposes:

  • To provide, maintain, and improve our Platform and services.
  • To carry out our obligations arising from any contract entered into between you and us.
  • To provide you with information, products, or services that you request.
  • To communicate with you about your account, including responding to inquiries and support requests.
  • To notify you about changes to our Platform and to ensure content is presented effectively.
  • To detect and prevent fraud, abuse, and other unlawful activities.
  • To comply with applicable Nigerian laws, including the NDPR, anti-money laundering, and terrorism financing regulations.

Information We Receive from Other Sources

We may combine information from other sources with the information you provide. For example, we may receive verification or fraud detection information from third-party service providers. We ensure that any such third parties adhere to NDPR or equivalent standards for data protection.

Cookies

We use cookies and similar technologies to enhance user experience, recognize repeat visits, remember preferences, and analyze traffic. You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Platform.

Disclosure of Your Information

We may share your personal information:

  • With affiliated companies and service providers who assist in operating our Platform, subject to NDPR compliance.
  • With financial institutions or payment processors to facilitate transactions and regulatory checks.
  • With law enforcement or regulatory authorities if required by applicable law or to protect our rights, users, or property.
  • In connection with a merger, acquisition, or other business transaction, subject to the new entity honoring the terms of this Privacy Policy.
  • With third parties in aggregated or anonymized form, which does not identify you as an individual.

Changes to Personal Information

If you need to update or correct your personal information, please use our WhatsApp bot by contacting us at WhatsApp or via our Telegram bot at Telegram. If you need further assistance, you can also reach out to our support team at support@energiease.ng.

Site Data

We may analyze non-personally identifiable site data to improve and understand usage patterns. This data does not identify you personally.

Third Party Tracking and Online Advertising

We may work with third-party advertising networks and social media companies to show you relevant ads. You can opt-out of interest-based advertising through device or browser settings.

Security

We take reasonable measures to protect your personal data from unauthorized access or disclosure. While we strive to use commercially acceptable means to protect your information, no security system is impenetrable.

International Transfer

Your information may be transferred to and stored outside Nigeria. Where such transfers occur, we ensure that adequate safeguards are in place in compliance with the NDPR.

Our Platform may contain links to other sites not operated by us. We have no control over the privacy practices of these third-party sites and encourage you to review their privacy policies.

Children’s Privacy

Our Platform is not directed at children under 18 years. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with Personal Information, please contact us at support@energiease.ng.

Under the NDPR, you have the right to access, correct, erase, or object to the processing of your personal data. You may also withdraw consent where processing is based on consent. To exercise these rights, please contact us at support@energiease.ng.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be effective when posted on this page. We advise you to review this Privacy Policy periodically for any updates.

Contact Us

If you have any questions about this Privacy Policy or the Platform, please contact us at support@energiease.ng.